ORDER NOW FOR SAME-DAY DELIVERY

RETURN & REPLACEMENT POLICY

CATEGORIES

REFUND

REPLACEMENT

AFTER SALE SERVICES

Groceries

Snacks & Beverages

NO

NO

Packaged Food

YES

YES

Personal Care

YES

YES

Household Care

YES

YES

Baby Care

Feeding

NO

NO

Baby Skin care

NO

NO

Diapers

NO

NO

Baby Hair care

NO

NO

Others

NO

NO

Appliances & Electricals

Home Appliances

In order to help you resolve issues with your product.,all post sale services for products under warranty are based on valid purchase invoice

Entertainment

NO

YES

If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service centre to resolve any subsequent issues.

Energy & Lighting

NO

YES

In any case pf replacemets, only one replacement shall be provided.

Mobiles & Tablets

Mobiles

NO

YES

Accessories

NO

YES

In order to help you resolve issues with your product.,all post sale services for products under warranty are based on valid purchase invoice

Gears

YES

YES

If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service centre to resolve any subsequent issues.

In any case pf replacemets, only one replacement shall be provided.

Health

Pain Balm

YES

YES

Medical Safety

YES

YES

Thermometeres

YES

YES

Gifting

Gifts

NO

NO

Clothing

NO

NO

Hospitality

NO

NO

Head Wear

NO

NO

Computing

Laptops

NO

YES

In order to help you resolve issues with your product.,all post sale services for products under warranty are based on valid purchase invoice

Computers

NO

YES

If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service centre to resolve any subsequent issues.

Printers

NO

YES

In any case pf replacemets, only one replacement shall be provided.

Accessories

NO

YES

Others

NO

YES

Home & office

Furniture

NO

NO

Tools

YES

YES

Others

YES

YES

Fashion

Fragrances

NO

NO

Cosmetics

YES

YES

Clothing

YES

YES

Wallets & HandBags

YES

YES

Others

Automobile

NO

NO

Services

NO

NO

No Returns categories

Some products in the above categories are not returnable due to their nature or other reasons. For all products, the policy on the product page shall prevail.

Returns Pick-Up and Processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address

During pick-up, your product will be checked for the following conditions:

Category

Conditions

Correct Product

IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.

Complete Product

All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present.

Unused Product

The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable). Before returning a Mobile/ Laptop/ Tablet, the device should be formatted and Screen Lock (Pin, Pattern or Fingerprint) must be disabled. iCloud lock must be disabled for Apple devices.

Undamaged Product

The product (including internal components of Product.) should be undamaged and without any scratches, dents, tears or holes.

Undamaged Packaging

Product's original packaging/ box should be undamaged.

Products That Can't Be Returned

The following table contains a list of products that are not eligible for returns as per the seller's Returns Policy:

Category

Products that can't be returned

Baby Care

Bottle Nipples, Breast Nipple Care, Breast Pumps, Diapers, Ear Syringes, Nappy, Wet Reminder, Wipes and Wipe Warmers

Cleaning Products

Cleaning Gels, Detergents, Detergent Pods, Fabric Wash Products, Surface Cleaners, Stain Removers and Washing Bars/Powder

Computer/ Mobile Accessories

Blank/Educational Media, CDs/DVDs, Ink Toners, Music, Movies and Software, Mobile/Tablet/Laptop Screen Guards, Screen Guard Applicators, Graphic Cards, Processors, Motherboards, Internal Hard Drives and RAMs

Food and Nutrition

Canned Food, Condiments, Drinks, Fruits, Health Supplements, Meat, Seafood, Syrups, Vegetables, artificial Sweetener, Milk and other Edible Products

Fashion

Baby Dolls, Clothing Freebies, Lingerie Wash-bags, Shapewear, Socks, Stockings and Swimsuits

Footwear Accessories

Oils, Glue, Grease, Socks, Shoe Deodorants/Polish Creams/Sprays and Wax

Gardening Products

Plant Saplings, Plant Seeds and Soil Manure

Health Care

Antiseptic, Band Aid, Body Pain Relief, Eye Drops, First Aid Tape, Glucometer Lancet/Strip, Healthcare Devices and Kits, Medical Dressing/Gloves and pH Test Strip, Healthcare accessory, medical treatment and surgical instruments

Home Products

Adhesives, Barbeque wood, Bird/Insect Repellent, Contact Cement, Crack Fillers, Inks, Guitar/Yoyo Friction Stickers, Marker Refills, Mosquito Coil/Vaporiser/Vaporiser Refills, Naphthalene Balls, Scuba/Smoking-Pipe Mouthpieces, Sprays, paint remover, napkins, cleaning gloves and accessory and spray paints

Hygiene

Cannula, Contact Lens, e-Hookah, Fake Moustache, Female Urination Devices, Menstrual Cups, Needles, Panty Liners, Shaving Products, Smoking Patch, Straws, Sweat Pads, Tampons, Teeth Whitening Products/Wipes, Tissues, Toilet Tissue Aid, Toilet Rolls and Women Intimate Care

Innerwear

Bra Accessories, Briefs, Boxers, Lingerie Sets, Panty, Garter, Trunks and Vests

Music Instrument Accessories

Mouthpiece Cap/Pad/Set, Oils and Polish

Party Supplies

Balloons, Candles, Cut-outs, marker refills, Decoration articles and Whistles

Festive Supplies

Hookah Charcoal/Flavor/Mouth-tip, Incense Sticks and Holi/Rangoli Color

Personal Care

Conditioners, Creams, Deodorants, Electric Ear Cleaners, Eyebrow/Eyelash/Hair Styling Products, Eye Mask, Face Wash, Face Care/Fairness Products, Fragrance, Fresheners, Gels, Hair Care, Kajal, Lens Solution, Lip Plumper/Stain, Blackhead/Makeup/Nail Paint Removers, Mascara, Mehendi, Nail Sanding Pad, Oils, Oral Hygiene Products, Perfumes, Hand/Toothbrush Sanitizers, Serums, Talc, Sunscreen, Tanning Liquid, Tattoo, Toners and Wigs, Lip Care, Lipstick, Nail Care, Body Care, Foot Care, Mens Grooming Accessory, Bindi, Body Art, Makeup Accessory, Body & Skin Accessory, bath and spa accessory, Razors and Blades

Pet Supplies

Aquarium Consumables, Hair Styling, Health Care/Medicinal Products, Horse Girth/Grooming Kit/Braid Tail Bag/Hay/Liniment/Poultice, Inhaler Masks, Litter Box Enclosures, Litter Scoops, Pet Chew, Pet Food/Treat, Pet Pad, Pet Hygiene/Personal Care Products, Poultice, Tail Wraps, Waste Bags and Water Troughs

Health & Safety Products

Safety Helmets, Safety Goggle, Safety Gloves

Terms and Conditions For return of Items

Requirements for a valid Return
  • Proof of purchase (order number, invoice, etc.)
  • Returns are accepted only orders with Original packaging – the manufacturer packaging
  • All free gifts and promotional items to be returned along with purchased items
  • Valid return reason
  • Please contact customer service within 24 hours if you received a damaged incomplete product during the shipping process.
  • We will check the product to be returned. If it is found that there are no damages resulting from misuse, the value of the product will be refunded in the manner suitable for you.
  • Refund will be made within a maximum period of 7 business days after the competent team receives the returned product .. In during the inspection process if it is found that the product to be returned is free of the reason stated in your request, the value will not be refunded and the product will be returned to customer their own cost
Close
Close
Close

My Cart

Shopping cart is empty!

Continue Shopping