Home Delivery
Enter your precise location, home address or workplace when placing your order. A shipping charge will be levied for delivery of your purchase order.
In-store Pickup
You can make your order and select to pick up your package at your preferred local pickup store. To see if an item is eligible for Order Pickup, look for the local pickup option at checkout and select your preferred store.
Free Shipping
If you have a free shipping voucher, shipping charges will be waived off on qualifying orders.
Shipment Tracking
You can start tracking your order as soon as it has been placed. All you need to do is click on the link in the email sent to you after the order is placed and track the journey of your item in real time!
Alternatively, you can also login to tilyexpress.ug and visit the ‘My Account’ section to know your order status.
You can also visit Track My Order section and enter both your email address and order number to know the status of your order.
Every effort is made to dispatch your order as soon as possible. All orders are processed after placing the order. Our standard shipping option offers a reliable delivery timeframe, while express shipping is available for those seeking a faster delivery option.
Handling, Transit, and Order Cut-off Time for UGANDA.
Handling time: 0-1 Days (Monday to Saturday)
Transit time: 0-1 Days (Monday to Saturday )
Cut Off Time: 5.00 PM
All orders ship the same day if placed before 5.00 PM
What happens after I place an order?
You’ll receive a confirmation email from us after your order is placed containing your order number and your order receipt. Please check your spam folder for the confirmation email if you don’t see it in your inbox.
If you don’t receive a confirmation email, please email cs@tilyexpress.ug with the subject line “Order Confirmation Not Received” and someone from our team will get in touch with you.
Districts
| Region | City Code | District | Home Delivery | Pickup Centre | COD Available | Region Code |
|---|---|---|---|---|---|---|
| Northern | UG-314 | Abim | Yes | UG-N | ||
| Northern | UG-301 | Adjumani | Yes | UG-N | ||
| Northern | UG-322 | Agago | Yes | UG-N | ||
| Northern | UG-323 | Alebtong | Yes | UG-N | ||
| Northern | UG-315 | Amolatar | Yes | UG-N | ||
| Northern | UG-324 | Amudat | Yes | UG-N | ||
| Eastern | UG-216 | Amuria | Yes | UG-E | ||
| Northern | UG-316 | Amuru | Yes | UG-N | ||
| Northern | UG-302 | Apac | Yes | UG-N | ||
| Northern | UG-303 | Arua | Yes | UG-N | ||
| Eastern | UG-217 | Budaka | Yes | UG-E | ||
| Eastern | UG-218 | Bududa | Yes | UG-E | ||
| Eastern | UG-201 | Bugiri | Yes | UG-E | ||
| Eastern | UG-235 | Bugweri | Yes | UG-E | ||
| Western | UG-420 | Buhweju | Yes | UG-W | ||
| Central | UG-117 | Buikwe | Yes | UG-C | ||
| Eastern | UG-219 | Bukedea | Yes | UG-E | ||
| Central | UG-118 | Bukomansibi | Yes | UG-C | ||
| Eastern | UG-220 | Bukwo | Yes | UG-E | ||
| Eastern | UG-225 | Bulambuli | Yes | UG-E | ||
| Western | UG-416 | Buliisa | Yes | UG-W | ||
| Western | UG-401 | Bundibugyo | Yes | UG-W | ||
| Western | UG-430 | Bunyangabu | Yes | UG-W | ||
| Western | UG-402 | Bushenyi | Yes | UG-W | ||
| Eastern | UG-202 | Busia | Yes | UG-E | ||
| Eastern | UG-221 | Butaleja | Yes | UG-E | ||
| Central | UG-119 | Butambala | Yes | UG-C | ||
| Eastern | UG-233 | Butebo | Yes | UG-E | ||
| Central | UG-120 | Buvuma | Yes | UG-C | ||
| Eastern | UG-226 | Buyende | Yes | UG-E | ||
| Northern | UG-317 | Dokolo | Yes | UG-N | ||
| Central | UG-121 | Gomba | Yes | UG-C | ||
| Northern | UG-304 | Gulu | Yes | UG-N | ||
| Western | UG-403 | Hoima | Yes | UG-W | ||
| Western | UG-417 | Ibanda | Yes | UG-W | ||
| Eastern | UG-203 | Iganga | Yes | UG-E | ||
| Western | UG-418 | Isingiro | Yes | UG-W | ||
| Eastern | UG-204 | Jinja | Yes | UG-E | ||
| Northern | UG-318 | Kaabong | Yes | UG-N | ||
| Western | UG-404 | Kabale | Yes | UG-W | ||
| Western | UG-405 | Kabarole | Yes | UG-W | ||
| Eastern | UG-213 | Kaberamaido | Yes | UG-E | ||
| Western | UG-427 | Kagadi | Yes | UG-W | ||
| Western | UG-428 | Kakumiro | Yes | UG-W | ||
| Eastern | UG-237 | Kalaki | Yes | UG-E | ||
| Central | UG-101 | Kalangala | Yes | UG-C | ||
| Eastern | UG-222 | Kaliro | Yes | UG-E | ||
| Central | UG-122 | Kalungu | Yes | UG-C | ||
| City | UG-102 | Kampala | Yes | Yes | Yes | UG-C |
| Eastern | UG-205 | Kamuli | Yes | UG-E | ||
| Western | UG-413 | Kamwenge | Yes | UG-W | ||
| Western | UG-414 | Kanungu | Yes | UG-W | ||
| Eastern | UG-206 | Kapchorwa | Yes | UG-E | ||
| Eastern | UG-236 | Kapelebyong | Yes | UG-E | ||
| Northern | UG-335 | Karenga | Yes | UG-N | ||
| Central | UG-126 | Kasanda | Yes | UG-C | ||
| Western | UG-406 | Kasese | Yes | UG-W | ||
| Eastern | UG-207 | Katakwi | Yes | UG-E | ||
| Central | UG-112 | Kayunga | Yes | UG-C | ||
| Western | UG-433 | Kazo | Yes | UG-W | ||
| Western | UG-407 | Kibaale | Yes | UG-W | ||
| Central | UG-103 | Kiboga | Yes | UG-C | ||
| Eastern | UG-227 | Kibuku | Yes | UG-E | ||
| Western | UG-432 | Kikuube | Yes | UG-W | ||
| Western | UG-419 | Kiruhura | Yes | UG-W | ||
| Western | UG-421 | Kiryandongo | Yes | UG-W | ||
| Western | UG-408 | Kisoro | Yes | UG-W | ||
| Western | UG-434 | Kitagwenda | Yes | UG-W | ||
| Northern | UG-305 | Kitgum | Yes | UG-N | ||
| Northern | UG-319 | Koboko | Yes | UG-N | ||
| Northern | UG-325 | Kole | Yes | UG-N | ||
| Northern | UG-306 | Kotido | Yes | UG-N | ||
| Eastern | UG-208 | Kumi | Yes | UG-E | ||
| Northern | UG-333 | Kwania | Yes | UG-N | ||
| Eastern | UG-228 | Kween | Yes | UG-E | ||
| Central | UG-123 | Kyankwanzi | Yes | UG-C | ||
| Western | UG-422 | Kyegegwa | Yes | UG-W | ||
| Western | UG-415 | Kyenjojo | Yes | UG-W | ||
| Central | UG-125 | Kyotera | Yes | UG-C | ||
| Northern | UG-326 | Lamwo | Yes | UG-N | ||
| Northern | UG-307 | Lira | Yes | UG-N | ||
| Eastern | UG-229 | Luuka | Yes | UG-E | ||
| Central | UG-104 | Luwero | Yes | UG-C | ||
| Central | UG-124 | Lwengo | Yes | UG-C | ||
| Central | UG-114 | Lyantonde | Yes | UG-C | ||
| Northern | UG-336 | Madi-Okollo | Yes | UG-N | ||
| Eastern | UG-223 | Manafwa | Yes | UG-E | ||
| Northern | UG-320 | Maracha | Yes | UG-N | ||
| Central | UG-105 | Masaka | Yes | UG-C | ||
| Western | UG-409 | Masindi | Yes | UG-W | ||
| Eastern | UG-214 | Mayuge | Yes | UG-E | ||
| Eastern | UG-209 | Mbale | Yes | UG-E | ||
| Western | UG-410 | Mbarara | Yes | UG-W | ||
| Western | UG-423 | Mitooma | Yes | UG-W | ||
| Central | UG-115 | Mityana | Yes | UG-C | ||
| Northern | UG-308 | Moroto | Yes | UG-N | ||
| Northern | UG-309 | Moyo | Yes | UG-N | ||
| Central | UG-106 | Mpigi | Yes | UG-C | ||
| Central | UG-107 | Mubende | Yes | UG-C | ||
| Central | UG-108 | Mukono | Yes | Yes | Yes | UG-C |
| Northern | UG-334 | Nabilatuk | Yes | UG-N | ||
| Northern | UG-311 | Nakapiripirit | Yes | UG-N | ||
| Central | UG-116 | Nakaseke | Yes | UG-C | ||
| Central | UG-109 | Nakasongola | Yes | UG-C | ||
| Eastern | UG-230 | Namayingo | Yes | UG-E | ||
| Eastern | UG-234 | Namisindwa | Yes | UG-E | ||
| Eastern | UG-224 | Namutumba | Yes | UG-E | ||
| Northern | UG-327 | Napak | Yes | UG-N | ||
| Northern | UG-310 | Nebbi | Yes | UG-N | ||
| Eastern | UG-231 | Ngora | Yes | UG-E | ||
| Western | UG-424 | Ntoroko | Yes | UG-W | ||
| Western | UG-411 | Ntungamo | Yes | UG-W | ||
| Northern | UG-328 | Nwoya | Yes | UG-N | ||
| Northern | UG-337 | Obongi | Yes | UG-N | ||
| Northern | UG-331 | Omoro | Yes | UG-N | ||
| Northern | UG-329 | Otuke | Yes | UG-N | ||
| Northern | UG-321 | Oyam | Yes | UG-N | ||
| Northern | UG-312 | Pader | Yes | UG-N | ||
| Northern | UG-332 | Pakwach | Yes | UG-N | ||
| Eastern | UG-210 | Pallisa | Yes | UG-E | ||
| Central | UG-110 | Rakai | Yes | UG-C | ||
| Western | UG-429 | Rubanda | Yes | UG-W | ||
| Western | UG-425 | Rubirizi | Yes | UG-W | ||
| Western | UG-431 | Rukiga | Yes | UG-W | ||
| Western | UG-412 | Rukungiri | Yes | UG-W | ||
| Western | UG-435 | Rwampara | Yes | UG-W | ||
| Central | UG-111 | Sembabule | Yes | UG-C | ||
| Eastern | UG-232 | Serere | Yes | UG-E | ||
| Western | UG-426 | Sheema | Yes | UG-W | ||
| Eastern | UG-215 | Sironko | Yes | UG-E | ||
| Eastern | UG-211 | Soroti | Yes | UG-E | ||
| Eastern | UG-212 | Tororo | Yes | UG-E | ||
| Central | UG-113 | Wakiso | Yes | Yes | Yes | UG-C |
| Northern | UG-313 | Yumbe | Yes | UG-N | ||
| Northern | UG-330 | Zombo | Yes | UG-N |